Refund Policy
This Refund Policy explains how refunds, cancellations and subscription changes are handled for Schmaudio subscriptions.
1. Subscription service
Schmaudio provides access to premium audio stories and related content through recurring subscription plans.
By purchasing a subscription, you gain immediate access to premium content for the duration of the subscription period.
2. Subscription cancellation
You may cancel your subscription at any time through the subscription management tools provided on this website or through our payment provider.
When a subscription is cancelled, it remains active until the end of the current paid billing period. No further recurring charges will be made after cancellation.
3. Refunds
Because Schmaudio provides immediate access to digital content and services, subscription fees are generally non-refundable once a payment has been successfully processed.
Refunds are normally not provided for:
- Partially used subscription periods
- Unused subscription time
- Failure to use the service after purchase
- Accidental non-use of the service
4. Exceptional circumstances
We may, at our sole discretion, consider refund requests in exceptional situations, including:
- Duplicate payments
- Unauthorized purchases
- Technical issues that prevented access to the service
- Other exceptional circumstances that justify a refund
Each request will be reviewed individually.
5. Payment provider
Payments and refunds may be processed through our payment provider. Additional terms, procedures or requirements imposed by the payment provider may apply.
6. Contact
If you believe you are entitled to a refund or have questions regarding billing, please use our contact form.
7. Changes to this Refund Policy
We may update this Refund Policy from time to time. The current version is published on this website.
Last updated: June 2026